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BMC's Help Center
  1. BMC's Help Center
  2. BMC's Help Center

BMC's Help Center

How can we help you? Please pick the best suited option below 👇🏻

Incident reporting
  • P3 — Bug

    All malfunctions other than major and partial breakdowns.

  • P2 — Partial Breakdown

    Partial unavailability of service or unavailability of a secondary functionality. All non-blocking malfunctions that result in a degraded functioning of one or more system functionalities.

  • P1 — Major breakdown

    Complete bug resulting in a complete unavailability of the application and/or unavailability of major functions. Server problem, internet connection problem, corrupted database.

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